Hospice of Holland is not a place, but rather, a special way of caring for patients and families facing an advanced illness. This can be accomplished in a patient’s home or in an area care facility. No matter where the patient resides, we don’t ever want to accept the idea that we could lose a loved one. Yet Hospice isn’t about letting go, or walking away. It’s about living, and loving. And making every day count.
Hospice of Holland volunteers are an integral part of our team that enhance the lives of our terminally ill patients and families. In 2011, 200 trained volunteers offered their helping hands and comforting presence to patients and their loved ones. Volunteer services are available for all patients enrolled in our program. The Vigil program is a very special volunteer service. When asked, volunteers provide a continual presence at the bedside, in those critical final moments of the dying process – moments that might otherwise be faced alone.
- In 2011, volunteers gave 9,000 hours of service
- 28 new volunteers completed Hospice Orientation Training
- Volunteers reported satisfaction of 4.62 on a 5.0 scale, with 67% of volunteers completing the survey
Hospice of Holland is a dynamic, growing and vibrant non-profit organization with pro-active community outreach and education programs.
- 573 individuals received hospice care in 2011
- At the end of 2011, the total number of patients served, since admitting our first patient in January 1982, was 8513
- Bereavement counselors provided grief and loss support for 530 hospice patient families and 57 community members
- A record 52% of Hospice of Holland employees participated in the annual satisfaction survey,with a satisfaction score of 2.96 on a scale of 3.0