Associate Medical Director

  • SERVICE THE POSITION IS FOR: Hospice of Holland

  • POSITION REPORTS TO: Medical Director

  • DEPARTMENT: 09 – Administration

  • HOURS: Scheduled to be on-call Sunday night through Thursday night 8p to 8a, but paid for 40 hours. Typically work 24-30 hours of the 60, which is why we pay the 40. Need to be available for calls and not necessarily up and awake.

  • SALARY: This is a salaried position, TBD.

Job Description Summary

The Associate Medical Director assists the Medical Director in the overall management of medical care of all patients for Hospice of Holland, Inc. Collaborates within the medical community to increase awareness of and referrals to hospice care. Provides presentations for Hospice Orientation Program and other continuing education programs as appropriate. Available for community presentations as needed.

Job Qualifications

Essential Job Functions

  1. Provides medical consultation to all Hospice personnel of the various programs in Hospice of Holland. Assumes the responsibility of primary physician for patients admitted to
 Hospice without a qualified primary care physician.
  2. Works as a member of the leadership team to develop and achieve the strategic plan while continuing to identify opportunities for improvement.
  3. Participates in admission and re-certification process and in the weekly interdisciplinary team meetings.
  4. Makes visits to patients as appropriate i.e. acuity, date of admission, pain and symptom management, meet regulatory requirements, etc.
  5. Provides consultation as needed with any patient’s attending physician regarding symptom control and/or other clinical care plan issues. Serves as a consultant to community physicians regarding potential Hospice patients.
  6. Assists in the Palliative Care program, collaborating on standing protocols, practice standards and outcome measurements. Sees palliative patients on an inpatient or outpatient basis.
  7. Reviews patient’s medical diagnosis, prognosis, medications, procedures and clinical course, as appropriate to ensure cost-effectiveness and Medicare compliance.
  8. Develops and maintains effective and positive relationships with health care professionals within the community. Serves as a source of end-of-life medical expertise, educating and promoting the benefits of hospice care.
  9. Participates with the Medical Director in establishing a call schedule to provide twenty-four (24) hour, seven (7) days a week coverage of physician services.
  10. Actively participates as a member of the Professional Advisory Committee, the Performance Improvement Team, and an Ad Hoc member of the Ethics Committee. Assists in reviewing policies and procedures related to clinical issues.
  11. Understands and assures compliance of regulations and standards particular to state, federal, and JCAHO accreditation program pertinent to patient care.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

All employees are required to comply with the policies and procedures of Hospice of Holland, Inc. and with all state, federal, and JCAHO requirements. They will also comply with confidentiality laws as described in the Notice of Privacy Practices.


  1. Possesses current license, (M.D. or D.O.) to practice medicine in the state of Michigan.
  2. Has board eligibility/certification in internal medicine, family medicine, oncology, emergency medicine, or hospice and palliative medicine.
  3. Is board certified in palliative medicine or will become board certified in palliative medicine within 2 years of hire.
  4. Has practiced medicine at least three years.

Skills and Knowledge

  1. Understands the philosophical and technical aspects of hospice care.
  2. Demonstrates a knowledge base in technology of palliative medical management especially pain and symptom management.
  3. Medicare and Medicaid eligible.
  4. On staff at Holland Community Hospital and Zeeland Community Hospital and other hospitals as required to service patients in Hospice of Holland’s service area.
  5. Demonstrates excellent communication skills and experience with conflict resolution.
  6. Practices principles of quality management and ethical issues in Hospice care.


Aligning Performance for Success — Focusing and guiding others in accomplishing work objective.

Building Partnerships — Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.

Building Trust — Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Customer Focus — Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

Decision Making — Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.

Formal Presentation — Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to characteristics and needs of the audience.

Leading/Living the Vision and Values — Keeping the organization’s vision and values at the forefront of decision-making and action.

Managing Conflict — Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.


Works under the general guidance of the Medical Director. Normally receives little instruction or control on day-to-day work. Receives guidance in terms of assignments and objectives and only the final results of work are typically reviewed. Plans the sequence of detailed steps to accomplish the work using experience and education and solves, through initiative, most problems of detail that come up in the course of work. Interprets policies and guidelines and applies them to routine situations that arise. Personally responsible for accomplishing prescribed results and objectives, and has considerable freedom while the work is in progress. Provides guidance to clinical staff.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must also be required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust and focus. May be required to lift and position patients up to 100 lbs.

Working Conditions

The working conditions described here are representative of those encountered in the job. Specific conditions may be different than those described. Reasonable accommodations may be made to enable individuals with disabilities.

While performing the duties of this job, the employee:

  1. Is subject to varying and unpredictable situations. Handles emergency or crisis situations.
  2. Must drive in various weather conditions on roads in varying degrees of repair. Travel required.
  3. Works within an office setting, but is frequently required to visit patients in their home and in facilities.
  4. Is required to be on-call periodically to include evenings and weekends.

Continuing Education Requirements

Hospice personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, Hospice personnel are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. Must complete appropriate Hospice Orientation Training (HOP) sessions as determined by their supervisor.

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